Privacy Policy

Effective Date: March 23, 2026  |  Last Updated: March 23, 2026

1. Introduction

Retirement Plan Practice Exchange LLC ("RPPEx," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit rppex.com (the "Site") or submit information through our forms.

As a platform operating within the financial services industry, we take our obligations under applicable privacy laws seriously, including the Gramm-Leach-Bliley Act ("GLBA") and applicable state privacy regulations.

2. Information We Collect

Information you provide directly:

  • Name and contact information (email address, phone number)
  • Professional information (firm name, years in practice, licenses held)
  • Practice details submitted through seller intake forms (AUM, plan count, geography, service model, recordkeeper relationships)
  • Buyer profile information (acquisition criteria, firm type, geography preference)
  • Communications you send to us via email or contact forms

Information collected automatically:

  • Browser type and version
  • IP address and approximate location
  • Pages visited and time spent on the Site
  • Referring URLs
  • Device information

We may use cookies and similar tracking technologies to collect this information. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect to:

  • Match sellers and buyers and facilitate introductions upon mutual consent
  • Communicate with you regarding your listing or buyer registration
  • Respond to your inquiries and provide customer support
  • Improve and optimize the Site and our services
  • Comply with applicable legal and regulatory obligations
  • Enforce our Terms of Service

We do not use your information to provide investment advice, business valuations, or any services beyond those described in our Terms of Service.

4. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following limited circumstances:

  • With matched parties: Contact information and practice details are shared between a seller and buyer only upon mutual consent through the introduction process
  • Service providers: We use third-party service providers (including Formspree for form processing) to operate the Site. These providers are bound by confidentiality obligations
  • Regulatory compliance: We may disclose information as required by law, regulation, or in response to a valid legal process

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Seller listings and buyer profiles are retained until you request removal or your account becomes inactive.

7. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Opt out of non-essential communications at any time
  • Request removal of your listing from the platform

To exercise any of these rights, contact us at info@rppex.com.

8. Gramm-Leach-Bliley Act Notice

As a platform serving financial professionals, we collect certain nonpublic personal information in the course of providing our services. We do not share this information with nonaffiliated third parties for marketing purposes. We maintain physical, electronic, and procedural safeguards that comply with applicable regulations to protect your nonpublic personal information.

9. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on the Site with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Retirement Plan Practice Exchange LLC
124 Westbrook Road, Suite 202
Essex, Connecticut 06426
info@rppex.com